We have resumed shipping in Tamilnadu! For urgent shipping of other state orders, contact us! Orders are packed with safety measures.

FAQ

  1. HOW DO I PLACE THE ORDER?
Orders can be placed through our website (www.aksharachennai.com). You can also text us on Instagram (@aksharachennai) or whatsapp us at +91 9444293571 to place your order.
 
  1. WHAT DO I DO IF A PRODUCT I WANT IS SOLD OUT?
You can contact us on Instagram (@aksharachennai) or send a mail to aksharachennai48@gmail.com to enquire about the same product. We will look into it and update if it could be restocked.
 
  1. DO YOU HAVE A PHYSICAL STORE?
No, we do not have a physical store. We are an online jewellery boutique.
 
  1. CAN I CANCEL/RETURN MY ORDER?
For information regarding this, please refer to our DELIVERY, RETURNS AND REFUND POLICY (https://aksharachennai.com/pages/delivery-returns-refund).
 
  1. HOW LONG WILL IT TAKE FOR MY ORDER TO GET DELIVERED?
For information regarding this, please refer to our DELIVERY, RETURNS AND REFUND POLICY (https://aksharachennai.com/pages/delivery-returns-refund).
 
  1. MY QUERY HAS NOT BEEN ANSWERED HERE. WHAT DO I DO?
Kindly message us on Instagram (@aksharachennai) or mail us at aksharachennai48@gmail.com or whatsapp us at +91 9444293571 to get your queries addressed.